Returns & Exchanges

At Sanshee, we want you to love your new fashion finds, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

  • 3.
    Package and Ship

    Place the items in their original packaging or a sturdy mailer and drop the package off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.